Privacy Policy

Last Updated: May 20, 2026

Remediate-It-Now, a Sun Spaces service, respects your privacy. This Privacy Policy explains how we collect, use, and protect information submitted through our website, forms, and related communications.

By using this website or submitting a request form, you agree to the practices described in this Privacy Policy.

Information We Collect

When you submit a request through our website, we may collect the following information:

• Name
• Property address
• Email address
• Phone number
• Preferred time to contact you
• Details about what you are seeing at the property, such as musty odors, stains, water leaks, siding concerns, visible damage, moisture concerns, or related issues
• Website usage information, such as browser type, device type, pages visited, and general interaction data
• Any photos, notes, or additional information you choose to provide

Please do not submit medical information, sensitive personal information, or information that is not needed for us to respond to your property-related request.

How We Use Your Information

We use the information you provide to:

• Review your testing request
• Contact you about your inquiry
• Discuss your concerns and possible next steps
• Schedule or coordinate inspection, testing, or evaluation services
• Provide photo documentation, written findings, recommendations, or related service information
• Improve our website, forms, and customer communication process
• Maintain business records
• Protect the security and integrity of our website

We do not collect payment information through the Remediate-It-Now website request form.

How We Contact You

After you submit a request, we may contact you by email or phone using the contact information you provide. Contact is limited to your inquiry, scheduling, service follow-up, or related business communication.

We do not make phone calls the primary call-to-action on this website, and we do not use your form submission to send unrelated marketing unless you separately consent.

Sharing Your Information

We do not sell your personal information.

We may share information only when reasonably necessary to operate our business, respond to your request, or provide services. This may include sharing information with:

• Internal team members
• Service providers who help operate our website, forms, email, CRM, or business systems
• Contractors or professionals involved in evaluating or responding to your property concern
• Legal, safety, or regulatory authorities if required by law or necessary to protect rights, safety, or property

Any service providers we use are expected to handle information responsibly and only for the purpose of supporting our business operations.

Website Tools, Forms, And Security

Our website may use third-party tools to operate forms, manage submissions, protect against spam, improve website performance, and maintain security. These tools may collect limited technical information such as IP address, browser information, device information, and interaction data.

Our website may use Google reCAPTCHA or similar security tools to help protect against spam and automated abuse. Use of these tools may be subject to Google's Privacy Policy and Terms of Service.

Cookies And Analytics

Our website may use cookies or similar technologies to help the website function, understand visitor activity, improve performance, and protect against spam or abuse.

You can usually adjust your browser settings to block or delete cookies. Some website features may not work properly if cookies are disabled.

How Long We Keep Information

We keep submitted information for as long as reasonably necessary to respond to your request, provide services, maintain business records, comply with legal obligations, resolve disputes, and improve our business operations.

When information is no longer needed, we may delete, archive, or de-identify it.

How We Protect Information

We use reasonable administrative, technical, and organizational safeguards to protect information submitted through our website. However, no website, form, email, or online system can be guaranteed to be completely secure.

Please avoid submitting highly sensitive information through website forms or email.

Your Choices

You may contact us to request that we update, correct, or delete information you previously submitted, subject to legal, business, or recordkeeping requirements.

You may also ask us to stop contacting you about your inquiry, unless communication is necessary for an active service, legal obligation, or business record.

Third-Party Websites

Our website may link to third-party websites or tools. We are not responsible for the privacy practices, content, or security of third-party websites. We encourage you to review the privacy policies of any third-party websites you visit.

Children's Privacy

Our website is intended for homeowners and adults seeking property-related services. We do not knowingly collect personal information from children under 13.

Changes To This Privacy Policy

We may update this Privacy Policy from time to time. When we make updates, we will revise the "Last Updated" date at the top of this page.

Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact us: